Reference

How We Handle Your Account Data

We collect and protect the information you share when you open an account, fund through bKash, Nagad or Rocket, and play on our platform. This policy explains what we gather, why we need it, and how you control your data.

Account registration dataMobile wallet transaction recordsDevice and session logsWithdrawal verification detailsSupport conversation history
bj77 price How We Handle Your Account Data
CONTACT OPTIONS

Reach Us About Your Data

If you have questions about what information we hold, want to request a copy of your data, or need to update details tied to your account, our support team is available through live chat, email and phone. We aim to respond to privacy inquiries within two business days.

Live Chat Open the chat widget in the bottom corner of any page, choose the privacy topic from the menu, and a support agent will walk you through your data request or answer questions about how we protect your information.
Email Send your inquiry to the support address listed in your account settings. Include your registered mobile number so we can verify your identity before sharing account details or making changes to your profile.
Phone Line Call the Bangladesh support number shown on the contact page. Our team can confirm what data we hold, explain retention periods, and guide you through the process to update or delete information where local law permits.
PROTECTION MEASURES

How We Safeguard Your Information

We encrypt wallet transaction data, store passwords as hashed values rather than plain text, and restrict internal access to personal records so only authorised staff handling withdrawals or support queries can view your details. Session cookies expire after logout, and we monitor login attempts for unusual patterns that might signal account compromise.

Encryption in Transit

Every page on our site uses SSL encryption so data you send during registration, deposits via bKash, Nagad or Rocket, and withdrawal requests cannot be intercepted by third parties while travelling between your device and our servers.

Cookie Management

We use session cookies to keep you signed in and preference cookies to remember your language choice. You can clear cookies from your browser settings at any time, though you will need to log in again after doing so.

Data Retention

Account registration records, transaction history and support messages are kept for as long as your account remains active and for the period required by local regulation. Closed accounts are archived, then deleted after the retention window expires.

Access Rights

You can request a copy of personal data we hold, ask us to correct outdated information, or request deletion where local law allows.

Privacy Policy Questions

We ask for your mobile number, email address and the wallet ID you use for bKash, Nagad or Rocket deposits. This lets us link transactions to your account and send withdrawal confirmations securely.

We share only the minimum data required to process your transactions and load game sessions. Payment processors see your wallet ID to complete deposits and withdrawals; game studios see a session token but not your personal contact details.

Closed account records are archived for the retention period required by local regulation, typically twelve to twenty-four months, then permanently deleted. Active transaction logs are retained longer where compliance obligations exist.

Yes. Contact support through live chat or email with your registered mobile number. We will verify your identity and send you a report of personal information, transaction history and support messages within five business days.

We use session cookies to keep you logged in and preference cookies to save language settings. You can disable cookies in your browser, but some features like staying signed in across sessions will not work without them.

Reach our support team via live chat, the email address in your account settings, or the Bangladesh phone line on our contact page. Privacy inquiries are handled by a dedicated team and answered within two business days.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.